Privacy Policy

Last updated 6 September 2026

1. What this policy covers

This policy explains what personal information FitVibe (“we”, “us”) collects when you use fitvibe.fun and our mobile experience, why we collect it, and the choices you have. By creating a FitVibe account, you agree to this policy.

2. Information we collect

  • Account details — name, email, and profile photo, handled by our authentication provider, Clerk.
  • Fitness profile — age, gender, height, weight, goals, fitness level, equipment, and (where relevant) pregnancy/postpartum stage — used to personalize workouts, AI Coach responses, and meal guidance.
  • Progress data — weight, body measurements, and any progress photos you choose to upload.
  • Payment information — your mobile money number, at the moment you make a payment. FitVibe never sees or stores your mobile money PIN, card number, or banking credentials — those are entered directly with our payment gateway, not with FitVibe.
  • Content you create — messages to trainers, community posts, reviews, and AI Coach conversations.
  • Usage data — pages visited and features used, to help us fix bugs and improve the product.

3. How we use it

We use your information to:

  • Run your account, dashboard, and subscription.
  • Personalize AI Coach recommendations and meal suggestions — your fitness profile is sent to our AI provider (OpenAI) to generate these; it is not used to train their models.
  • Process mobile money and card payments through our payment gateway.
  • Connect you with trainers you book or message, and show your public activity (if you've enabled it) in the Community feed.
  • Send booking, payment, and challenge notifications.
  • Keep FitVibe secure and prevent abuse.

4. Who we share it with

We share only what's necessary to run the service: our authentication provider (Clerk), our payment gateway (for processing mobile money/card transactions), our AI provider (for AI Coach responses), and our hosting/database providers. We do not sell your personal information to advertisers or data brokers.

5. Your choices

  • Community visibility — you can turn off sharing your activity to the Community feed at any time in Settings.
  • Access & correction — you can view and update your fitness profile from Settings at any time.
  • Deletion — you can permanently delete your account and associated data from Settings. This cannot be undone.

6. Data retention

We keep your data for as long as your account is active. When you delete your account, your profile, progress data, messages, and transaction history are permanently removed from FitVibe within a few minutes.

7. Contact us

Questions about this policy or your data? Email support@fitvibe.fun.